How KYC Protocols Build Customer Trust

by Sep 27, 2022

How KYC Protocols Build Customer Trust

Sep 27, 2022 | Blog, KYC - Know Your Customer

If you’ve followed along on any of our previous KYC blogs or are a subscriber of our Regwatch newsletter, you know just how important it is to stay on top of evolving KYC, AML, CFT, and CDD legislation. With criminal activity and fraud becoming increasingly complex, it is undeniably important for businesses and institutions to take every necessary precaution. Compliance not only helps prevent costly fines (in 2021, financial institutions accrued over USD $1.9B in AML fines globally) but also helps to build trust among your customer base.

At iComply, we know the value streamlined KYC and CDD processes can deliver for organizations around the globe, and we are proud to partner with clients spanning multiple industries, including banking, insurance, legal, back-office services providers, and more.

Our innovative, modular suite of KYC products makes it easier than ever to get the results you need and establishes trust with your customers. Below, we’ll discuss just a few of the ways KYC builds confidence with your client base while also making sure you stay on the right side of global regulations.

Find the Right Identity and Risk Data

One of the most important components of the KYC and CDD process is ensuring your software gathers accurate data from trustworthy sources. While many platforms make a show of how much data they have available, the truth of the matter is data only matters if what you find is timely, relevant, and reliable. iComplyKYC balances the ethics of respecting external user privacy and security while also making sure internal users get the information they need to paint a clear, valid picture of who they’re interacting with.

Financial Crime Stops Here

It’s no secret that criminals are getting more creative when it comes to circumventing anti-fraud measures and thwarting financial crime compliance efforts. Having well-vetted, dynamic KYC workflows drastically reduces your chances of being the victim of fraudulent users/activities, helps to prevent your company from accidentally funding illicit acts, and ultimately gives your customers peace of mind when they choose to partner with you. By making sure you know who you’re partnering with, you also give your clients the benefit of knowing they are investing in a trustworthy company that puts security first.

User Privacy Matters Most

Balancing the need for identity verification with user privacy protection is a hot topic of debate within the world of financial crime compliance. While there’s no denying the importance of transparency during onboarding, privacy-savvy individuals have their own concerns when it comes to giving out too much information and ensuring that data is ethically sourced. At iComply, we help address these concerns by making sure all information is pulled from valid sources and by using edge computing to help verify users from the safety (and privacy) of their own native device—instead of relying on unencrypted email transfers of their most sensitive personal or corporate information.

Efficient Delivery

Manual KYC processes are difficult to implement, costly to maintain, and can result in significant delays for companies and customers alike as they get stuck in a “waiting loop” for compliance workflows to finish. Partnering with a streamlined platform like iComplyKYC removes confusion and expedites results, all without compromising the quality or validity of the data gathered.

Your Partners in Compliance: Meet iComplyKYC

As a world leader in KYC and financial crime compliance, iComply knows that staying on top of ever-evolving protocols is about more than just dodging fines. iComplyKYC was created to ensure transparency and accuracy that you (and your customers) can depend on. We’re proud to offer a truly end-to-end KYC solution for businesses and institutions across North America and Europe. With a lightning-fast setup and plenty of opportunities to customize to your exact needs, iComply is your go-to provider for KYC and CDD solutions.

Learn how we do it by talking to our team today and booking a demo.

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Vaidyanathan Chandrashekhar

Vaidyanathan Chandrashekhar

Advisors

“Chandy,” is a technology and risk expert with executive experience at Boston Consulting Group, Citi, and PwC. With over two decades in financial services, digital transformation, and enterprise risk, he advises iComply on scalable compliance infrastructure for global markets.
Thomas Linder

Thomas Linder

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Thomas is a global tax and compliance expert with deep specialization in digital assets, blockchain, and tokenization. As a partner at MME Legal | Tax | Compliance, he advises iComply on regulatory strategy, cross-border compliance, and digital finance innovation.
Thomas Hardjono

Thomas Hardjono

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Thomas is a renowned identity and cybersecurity expert, serving as CTO of Connection Science at MIT. With deep expertise in decentralized identity, zero trust, and secure data exchange, he advises iComply on cutting-edge technology and privacy-first compliance architecture.
Rodney Dobson

Rodney Dobson

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Rodney is the former President of ADP Canada and international executive with over two decades of leadership in global HR and enterprise technology. He advises iComply with deep expertise in international service delivery, M&A, and scaling high-growth operations across regulated markets.
Praveen Mandal

Praveen Mandal

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Praveen is a serial entrepreneur and technology innovator, known for leadership roles at Lucent Bell Labs, ChargePoint, and the Stanford Linear Accelerator. He advises iComply on advanced computing, scalable infrastructure, and the intersection of AI, energy, and compliance tech.
Paul Childerhose

Paul Childerhose

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Paul is a Canadian RegTech leader and founder of Maple Peak Group, with extensive experience in financial services compliance, AML, and digital transformation. He advises iComply on regulatory alignment, operational strategy, and scaling compliance programs in complex markets.
John Engle

John Engle

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John is a seasoned business executive with senior leadership experience at CIBC, UBS, and Accenture. With deep expertise in investment banking, private equity, and digital transformation, he advises iComply on strategic growth, partnerships, and global market expansion.
Jeff Bandman

Jeff Bandman

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Jeff is a former CFTC official and globally recognized expert in financial regulation, fintech, and digital assets. As founder of Bandman Advisors, he brings deep insight into regulatory policy, market infrastructure, and innovation to guide iComply’s global compliance strategy.
Greg Pearlman

Greg Pearlman

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Greg is a seasoned investment banker with over 35 years of experience, including leadership roles at BMO Capital Markets, Morgan Stanley, and Citigroup. Greg brings deep expertise in financial strategy and growth to support iComply's expansion in the RegTech sector.
Deven Sharma

Deven Sharma

Advisors

Deven is the former President of S&P and a globally respected authority in risk, data, and capital markets. With decades of leadership across financial services and tech, he advises iComply on strategic growth, governance, and the future of trusted data in AML compliance.