How KYC Protocols Build Customer Trust

How KYC Protocols Build Customer Trust

How KYC Protocols Build Customer Trust

If you’ve followed along on any of our previous KYC blogs or are a subscriber of our Regwatch newsletter, you know just how important it is to stay on top of evolving KYC, AML, CFT, and CDD legislation. With criminal activity and fraud becoming increasingly complex, it is undeniably important for businesses and institutions to take every necessary precaution. Compliance not only helps prevent costly fines (in 2021, financial institutions accrued over USD $1.9B in AML fines globally) but also helps to build trust among your customer base.

At iComply, we know the value streamlined KYC and CDD processes can deliver for organizations around the globe, and we are proud to partner with clients spanning multiple industries, including banking, insurance, legal, back-office services providers, and more.

Our innovative, modular suite of KYC products makes it easier than ever to get the results you need and establishes trust with your customers. Below, we’ll discuss just a few of the ways KYC builds confidence with your client base while also making sure you stay on the right side of global regulations.

Find the Right Identity and Risk Data

One of the most important components of the KYC and CDD process is ensuring your software gathers accurate data from trustworthy sources. While many platforms make a show of how much data they have available, the truth of the matter is data only matters if what you find is timely, relevant, and reliable. iComplyKYC balances the ethics of respecting external user privacy and security while also making sure internal users get the information they need to paint a clear, valid picture of who they’re interacting with.

Financial Crime Stops Here

It’s no secret that criminals are getting more creative when it comes to circumventing anti-fraud measures and thwarting financial crime compliance efforts. Having well-vetted, dynamic KYC workflows drastically reduces your chances of being the victim of fraudulent users/activities, helps to prevent your company from accidentally funding illicit acts, and ultimately gives your customers peace of mind when they choose to partner with you. By making sure you know who you’re partnering with, you also give your clients the benefit of knowing they are investing in a trustworthy company that puts security first.

User Privacy Matters Most

Balancing the need for identity verification with user privacy protection is a hot topic of debate within the world of financial crime compliance. While there’s no denying the importance of transparency during onboarding, privacy-savvy individuals have their own concerns when it comes to giving out too much information and ensuring that data is ethically sourced. At iComply, we help address these concerns by making sure all information is pulled from valid sources and by using edge computing to help verify users from the safety (and privacy) of their own native device—instead of relying on unencrypted email transfers of their most sensitive personal or corporate information.

Efficient Delivery

Manual KYC processes are difficult to implement, costly to maintain, and can result in significant delays for companies and customers alike as they get stuck in a “waiting loop” for compliance workflows to finish. Partnering with a streamlined platform like iComplyKYC removes confusion and expedites results, all without compromising the quality or validity of the data gathered.

Your Partners in Compliance: Meet iComplyKYC

As a world leader in KYC and financial crime compliance, iComply knows that staying on top of ever-evolving protocols is about more than just dodging fines. iComplyKYC was created to ensure transparency and accuracy that you (and your customers) can depend on. We’re proud to offer a truly end-to-end KYC solution for businesses and institutions across North America and Europe. With a lightning-fast setup and plenty of opportunities to customize to your exact needs, iComply is your go-to provider for KYC and CDD solutions.

Learn how we do it by talking to our team today and booking a demo.

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...

Taking a Closer Look at Enhanced Due Diligence

Taking a Closer Look at Enhanced Due Diligence

Taking a Closer Look at Enhanced Due Diligence

Enhanced Due Diligence (EDD) is one of the best ways to protect your business, as well as your customers, against the risks associated with fraudulent activities, money laundering, terrorist funding, and more. As a higher level of verification and identity investigation, EDD offers valuable insights that expose major issues and is required by multiple global regulations when dealing with high-risk individuals and/or organizations.

With criminal activity becoming more and more sophisticated and nefarious players always finding new ways to hide their identities, EDD has become an irreplaceable and non-negotiable asset in today’s digital security market. At iComply, we know that having access to the information you can trust is vital for enhanced due diligence compliance.

Backed by powerful edge computing, our iComplyKYC platform offers a robust suite of KYC products that make it easy to get the information you need for every client, in every jurisdiction. Easy to configure and update, your team can easily stay on top of constantly changing regulations and offer superior security to your customers when and where it matters most. Below, we’ll take a closer look at Enhanced Due Diligence and why you need to make sure your practices are up to speed with the latest requirements.

What is Enhanced Due Diligence?

Enhanced Due Diligence, as we mentioned above, is a more in-depth level of assessment and identity verification than is typically conducted with standard due diligence. As an enhanced level of data gathering, EDD looks to form a clearer picture of natural persons and legal entities by compiling details that may otherwise be overlooked in a standard audit. EDD procedures differ from conventional CDD in that they are more robust, require extremely detailed reporting, and are designed to handle the unique needs that come with dealing with high-risk clients.

While CDD is mandated for most customers, EDD is required when a prospective client or entity surpasses a certain inherent risk threshold. In accordance with global legislation, EDD is required when dealing with:

  • Politically Exposed Persons (PEP)
  • Special Interest Persons (SIP)
  • Persons or entities with sanctions
  • Persons or entities subject to a large volume of adverse media
  • Clients originating from countries currently facing sanctions/embargos
  • Those on the FATF list of other monitored jurisdictions (grey-listed)
  • Those on the FATF list of call for action jurisdiction (black-listed)
  • Those involved in high-risk transactions
  • Those involved in transactions without a clear business purpose

Failure to exercise enhanced measures results in significant security issues that leave you, your clients, and digital assets vulnerable to criminal activity, and opens the door to potential fines for circumventing AML and KYC regulations.

Make EDD Easy with iComplyKYC

At iComply, we know how quickly today’s market moves and how essential it is to have access to accurate information with minimal delays. Our innovative modular suite of KYC products makes it easy to compile and respond to key customer data, as well as stay compliant with ever-changing KYC, AML, CFT, and CDD/EDD regulations.

iComply operates with the highest data security and privacy measures in mind and utilizes edge computing to provide seamless results with data privacy and security as top priority. Reduce the cost of financial crime compliance by automating up to 80% of your KYC protocols and workflows, with a user-friendly interface that gives your customers the support they deserve. Our software can be set up in your existing workflows in a matter of minutes, and your team will have everything you need to stay on top of EDD, streamline your operations, and stay compliant with all relevant regulations.

When you need information you can trust and KYC processes designed to tackle the market with ease, iComplyKYC has you covered.

Book a demo with our team today to learn more.

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...

How Does Edge Computing Assist with KYC?

How Does Edge Computing Assist with KYC?

How Does Edge Computing Assist with KYC?

As one of the most formidable technical features available on the market, edge computing gives KYC and AML solutions such as iComplyKYC a huge advantage when it comes to ensuring the privacy and security of customer data during identity verification and compliance operations.

At iComply, we know the importance of staying ahead of the pack when it comes to evolving tech and practices; that’s why our turnkey KYC products leverage the strengths of edge computing to provide you with one of the most comprehensive, private, and secure user experiences available.

Below, we’ll explore what edge computing is, the unique advantages it delivers to ensure data privacy and security compliance, as well as the benefits of partnering with a partner like iComply that utilizes this powerful technology.

What is Edge Computing?

Edge computing refers to IT software that amasses and assesses data while processing that data at the periphery, or “edge” of a network, staying as close to the source of origin as possible. Put more simplistically, while most data systems require identity verification to travel across networks from the origin point (i.e. your cellphone or computer) to the receiving database, edge computing performs the analysis right at the origin point. This on-site assessment not only gives you the information you need to move forward but also protects the interests of users on both sides of the equation. Essentially, you can securely verify a user’s identity while simultaneously giving them peace of mind of knowing their data stays on their device rather than moving into a potentially compromisable cloud transfer.

What Are the Benefits of Edge Computing?

One of the biggest advantages of working with edge-computing-based technology is that you’re able to get the information you need without compromising the privacy of your users beyond what is necessary. From an ethics standpoint, the real-time assessment of edge data is not only ideal, but it also allows you to stay compliant with evolving legislation while overcoming delays and addressing the common network errors that plague other kinds of systems. Rather than subjecting your customers to a verification process that can take in excess of 3-5 business days, edge computing can significantly expedite the process and allow both parties to move forward as soon as possible.

Key benefits of edge computing in data verification include:

  • Increased speed
  • Heightened security (data is stored offline, rendering it non-cloud vulnerable)
  • Reduced IT/maintenance costs
  • Data sovereignty and KYC/AML/CFT compliance
  • Streamlined CDD and EDD processes

Edge Computing and KYC: the Perfect Fit

The strengths of edge computing make it ideal for use within KYC/CDD platforms thanks to its ability to quickly analyze data on native devices. At iComply, we’re proud to offer superior, end-to-end compliance tools powered by edge computing and backed by our partners at Microsoft and Deloitte.

We know that the future of KYC and anti-fraud compliance demands using the best technology and processes available. iComply operates with the highest data security and privacy measures in mind and we’re proud that our robust, modular suite of digital solutions has everything you need to move forward with confidence when it comes to global data security standards like GDPR, CCPA, PPIA, and more.

With edge computing technology and advanced algorithms integrated into each of our products, our software can be seamlessly integrated into existing platforms within a matter of minutes, and reduce the cost of running KYC protocols by up to 80%. From handling day-to-day due diligence to covering the advanced needs of PEPs and other high-risk customers, iComplyKYC has you covered from start to finish.

Book a demo with our team today to learn more about iComplyKYC and how our platform can be tailored to your specific needs and applications.

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...

What is KYC? Breaking Down the Basics of Know Your Customer

What is KYC? Breaking Down the Basics of Know Your Customer

What is KYC? Breaking Down the Basics of Know Your Customer

Know Your Customer (KYC) protocols have become an essential part of anti-fraud legislation designed to circumvent money laundering, the funding of illicit activities, protect customer data and provide other levels of heightened security. KYC processes are heavily mandated globally, with each jurisdiction maintaining specific regulations for all relevant businesses and institutions. As criminal activity and risks grow more sophisticated, KYC, AML, and CFT practices must evolve to effectively cover increasingly complex ground and meet the same objectives.

At iComply, we know just how important it is to conduct KYC protocols with data you can trust. Our end-to-end suite of modular iComplyKYC software uses cutting-edge technology backed by industry leaders like Microsoft to provide a seamless compliance experience for both your customers and your team. Below, we’ll take a closer look at some of the fundamentals of KYC protocols and why they matter for your business.

What is KYC?

As the name suggests, the core objective of Know Your Customer mandates is to ensure that organizations are aware of any inherent risks associated with partnering with potential clients, prospective employees, etc. By accumulating the right data, you enable your team to accurately verify the identity of the individual or entity in question, as well as shine a light on any past fraudulent dealings or risk factors that you need to be aware of before moving forward.

When implemented properly, KYC and Customer Due Diligence (CDD) protocols can stop criminals from gaining a foothold and transit point within vulnerable markets and allow you to protect your customers, as well as your reputation from the costly fines and fallout associated with poor practices or non-compliance.

These days, KYC is growing more advanced, with global legislation calling on institutions to implement higher standards and more finessed protocols to tighten their privacy and security and keep fraudulent activity at bay.

The main objectives of a KYC process are:

  • Identify and verify the identity of customers (both humans and organizations);
  • Properly evaluate the nature and purpose of customer relationships in order to develop customer risk profiles; and
  • Continuously monitor, identify, and report suspicious transactions on a risk basis to update client information as needed.

What Elements Are Involved?

In order to achieve the objectives above, KYC utilizes various levels of due diligence and investigation to gather appropriate data, which is used to form a comprehensive risk analysis. While a relatively low-risk client or transaction may only warrant simplified due diligence (confirming name, identity, address, etc), other natural persons or actors may require a closer, more detailed look to get the information you need. The three main levels of due diligence include:

Simplified Due Diligence (SDD)

Simplified due diligence is a faster, more concise entry point for customer due diligence. Where typical due diligence (more on that below) conducts a relatively thorough assessment, SDD is aimed at low-risk clients that present few (if any) red flags and only apply to low-risk products and with no known connections to high-risk jurisdictions and activities. While SDD may sound like it allows customers to skip certain levels of verification, it is typically only implemented with individuals who have already undergone some form of prior assessment that allows you to have a base level of trust. Think, for example, of those utilizing Trusted Traveler programs during travel, allowing them to enter specialized, fast-tracked lanes at airport security.

Customer Due Diligence (CDD)

For those who don’t have an existing profile or proven track record, standard due diligence takes a much closer look at identification verification, known associations, ties to fraudulent/criminal activities, exposure vulnerabilities, and other pieces of data that flesh out a fairly comprehensive risk profile. Once a client is able to verify that they are who they say they are and fit within your risk quotient/present no legal conflict, you can proceed with confidence.

Enhanced Due Diligence

Sometimes, a standard data set isn’t enough to make an accurate assessment of someone’s risk, especially if you’re dealing with high-profile clients like Politically Exposed Persons (PEP), high-value transactions, or those operating in jurisdictions with a previously identified risk for fraudulent activities. In these cases, Enhanced Due Diligence (EDD) searches for even deeper, more specific information that provides an in-depth look at the individual, their close contacts, any adverse media that may be associated with them, and the like. EDD is an essential and irreplaceable part of fraud prevention—and should be a top priority of any organization wishing to stay compliant with KYC, AML, and CFT legislation.

Staying on Top of Legislation

Today’s world moves quickly, and in order to keep up with evolving KYC and AML regulations, relying on manual due diligence practices simply isn’t a viable reality for most organizations.

Partnering with a proven KYC platform such as iComplyKYC’s turnkey suite of digital tools helps keep your security processes in alignment with all relevant legislation and ensures you are as protected as possible. From standard CDD to enhanced due diligence, continuous monitoring, and beyond, iComply is proud to offer you a truly end-to-end KYC compliance experience designed with your needs in mind.

Book a demo with our team today to learn more about our platform, as well as how you can streamline your anti-fraud processes with iComplyKYC.

LEARN MORE NOW

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...

Key Reasons KYC Processes Fail

Key Reasons KYC Processes Fail

Key Reasons KYC Processes Fail

How effective are your KYC protocols for financial crime compliance?

In the first half of 2021, banks and financial institutions accrued over USD $1.9 Billion in AML fines, and current data shows no signs of the trend slowing down. With the EU introducing a new authority designed to finesse AML supervision throughout Europe (and likely play a role in influencing global KYC and anti-fraud legislation) for 2023, the push for institutions to evaluate their KYC practices and adjust is greater than ever.

As a market leader in KYC and CDD compliance, iComply is here to ensure that your organization has everything you need to stay on top of evolving legislation and protect your customers, as well as your assets. Below, we’ll take a closer look at some of the top reasons KYC protocols fail and how you can avoid common mistakes that banks, institutions, and other businesses make when it comes to compliance.

1/ Lack of Proper Planning

It’s no secret that setting up KYC protocols can be a time-consuming process. With so many different details and regulations to meet in order to stay compliant, one of the biggest factors that cause KYC and CDD programs to fail is a lack of overall planning, execution, and clear communication between technical, business, and compliance teams. In order to protect yourself when it matters most, proactivity, knowledge, and choosing the right partner are essential to avoid fines and costly failures.

2/ No Proper ID System and/or Unreliable Data

The foundation of KYC is gathering integral identification and verification data that allows you to move forward confidently. In the absence of a vetted program or process that gathers the right kind of information, you leave yourself (and your customers) exposed to significant risk. Missing or incomplete data can allow criminals to operate under the surfaces, circumventing KYC, AML, and CFT regulations and putting you in the firing line for hefty fines as a result.

3/ Weak Processes

As with any major security protocol, having a streamlined and clearly defined process for your operations is essential. Without clear objectives and checkpoints, and by relying on manual audits instead of vetted software (more on that below), your team is set to run into inevitable drawbacks that can cost you heavily.

4/ Relying on Manual Evaluation

Traditional KYC practices are tedious, relying on the manual collection and processing of information. While there are elements of today’s KYC, AML, and CDD that can be handled by individuals, the realities of human error and the sheer scale of requirements are far too significant to ignore. Fact fatigue from reviewing file after file, inconsistent evaluations, and a lack of overall communication between different teams can lead to confusion and missed exceptions that costs more time and money on top of exposing your company to higher risks. Streamlining your KYC process by implementing vetted software is one of the best ways to make your information collection and review more efficient, more reliable, and more time effective in the process.

Learn how iComply makes KYC compliance easy here.

5/ KYC is a Just a Checkmark

If you’re viewing KYC and CDD purely as a to-do list instead of a valuable asset that gives your company the tools to succeed, you’re setting yourself up for some dangerous lessons. In today’s rapidly evolving market, it’s simply not enough to prioritize KYC purely for quarterly objectives or to view best practices as a “regulatory burden.” KYC, AML, CFT, and other anti-fraud legislations are in place to protect businesses, prevent the exploitation of vulnerable parties, and safeguard against numerous other pitfalls. Failure to comply with jurisdictional standards not only results in major fines but also creates unnecessary targets for criminals and shines a bad light on your organization.

Make KYC Easy with iComplyKYC

As one of the most versatile and full-scale solutions available on the market, iComply is proud to offer our clients access to a versatile suite of modular KYC and CDD software designed with superior data quality, compliance, and efficiency. Our platform can be set up in minutes and configured to match workflows with the unique regulations of your jurisdiction, meaning minimal downtime and seamless integration.

LEARN MORE NOW

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...

Fraud Fundamentals: KYC Tips to Protect Your Business

Fraud Fundamentals: KYC Tips to Protect Your Business

Fraud Fundamentals: KYC Tips to Protect Your Business

Is your business effectively managing critical KYC protocols and procedures?

As an increasing point of concern and regulation in the global market, Know Your Customer (KYC) practices have become vital tools that protect businesses and their customers from fraudulent users, money laundering (AML), and accidental funding of illicit activities like terrorism, human trafficking, and more.

At iComply, we understand the high level of risk and accountability associated with financial crime compliance. As a leading player in the compliance automation field, we’re proud to offer a comprehensive modular suite of KYC and CDD tools to help you stay ahead of the pack and protect yourself.

Below, we’ll highlight five crucial tips for implementing KYC protocols in your business and the benefits of partnering with iComply. Read on to learn more.

Streamline Your Onboarding Process

Onboarding is one of the most vulnerable access points for fraudsters, and having safeguards in place is essential when vetting potential clients. Customer Identification Programs (CIP) provide valuable data that allow you to safely and efficiently verify a natural person or entity’s background and are essential to compliance requirements. CIPs must involve measures that identify the name, DOB, address, and ID number of an individual in question and should have steps to ensure that all information gathered is both accurate and up to date (more on that below).

Collect the Right Data

While the amount and type of information you need to gather will vary depending on the client, background and application in question, there is no undermining the importance of ensuring the data you collect is accurate and complete. Simplified and standard-level customer due diligence may be sufficient for low-risk accounts or clientele, but in other cases, you will need to have a vetted enhanced due diligence process in place to handle higher-risk onboarding. Enhanced Due Diligence (EDD) gives you a far more detailed picture, allowing your business to exercise appropriate measures with Politically Exposed Persons (PEP), circumvent criminal activity, and avoid the risk of money laundering, along with other crucial compliance tasks.

Consistent Monitoring is Key

The finance world moves fast, and with geopolitical events often influencing markets and contributing to shifting risk factors, it’s not enough to check your customers once or in periodic batch reviews. There’s too much risk to your organization and it’s simply too expensive to manually review all clients consistently. To provide the most comprehensive protection, you must constantly monitor your client base and stay on top of high-risk activity, unusual behaviours, relevant changes to PEPs or sanction lists, negative media mentions, ESG concerns, etc. The more diligent your ongoing monitoring is, the greater your chance of catching a threat before it has an opportunity to negatively impact your company.

Partner with a Vetted Third-Party Provider

While there are some aspects of KYC and CDD compliance you can handle manually, the reality is, human error caused by fact fatigue, inconsistent monitoring, and lack of experience opens a dangerous door where risk assessment is concerned. A third-party software platform like iComplyKYC gives you access to the tools, data, and expertise you need to protect your bottom line—all while saving time and staying compliant with specific KYC, AML, and data privacy requirements for every country that you operate in.

Meet iComplyKYC

iComplyKYC gives your compliance team access to leading CDD data that you can trust and the peace of mind of knowing your anti-fraud practices are up to speed with the latest standards by jurisdiction. Our innovative suite of modular KYC services gives you the software, data, and support you need.

Thanks to our partnerships with industry leaders like Microsoft, we’re proud to offer a truly end-to-end KYC solution for businesses and institutions across North America and Europe. With a lightning-fast set-up that has you ready to go in minutes and plenty of opportunities to customize to your exact needs, iComply is your go-to provider for KYC and CDD solutions.

Learn how we do it by talking to our team today and booking a demo!

LEARN MORE NOW

learn more

Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

Request a demo today.

Implementing Effective Customer Due Diligence Practices
Implementing Effective Customer Due Diligence Practices

Implementing effective Customer Due Diligence (CDD) practices is essential for financial institutions to manage risks and comply with regulatory requirements. This article explores best practices for CDD implementation and...

The Essentials of Customer Due Diligence
The Essentials of Customer Due Diligence

Customer Due Diligence (CDD) is a fundamental component of the compliance framework for financial institutions. It involves verifying the identities of customers, assessing risks, and monitoring transactions to prevent money...