Key Reasons KYC Processes Fail

by Sep 6, 2022

Key Reasons KYC Processes Fail

Sep 6, 2022 | Blog, KYC - Know Your Customer

How effective are your KYC protocols for financial crime compliance?

In the first half of 2021, banks and financial institutions accrued over USD $1.9 Billion in AML fines, and current data shows no signs of the trend slowing down. With the EU introducing a new authority designed to finesse AML supervision throughout Europe (and likely play a role in influencing global KYC and anti-fraud legislation) for 2023, the push for institutions to evaluate their KYC practices and adjust is greater than ever.

As a market leader in KYC and CDD compliance, iComply is here to ensure that your organization has everything you need to stay on top of evolving legislation and protect your customers, as well as your assets. Below, we’ll take a closer look at some of the top reasons KYC protocols fail and how you can avoid common mistakes that banks, institutions, and other businesses make when it comes to compliance.

1/ Lack of Proper Planning

It’s no secret that setting up KYC protocols can be a time-consuming process. With so many different details and regulations to meet in order to stay compliant, one of the biggest factors that cause KYC and CDD programs to fail is a lack of overall planning, execution, and clear communication between technical, business, and compliance teams. In order to protect yourself when it matters most, proactivity, knowledge, and choosing the right partner are essential to avoid fines and costly failures.

2/ No Proper ID System and/or Unreliable Data

The foundation of KYC is gathering integral identification and verification data that allows you to move forward confidently. In the absence of a vetted program or process that gathers the right kind of information, you leave yourself (and your customers) exposed to significant risk. Missing or incomplete data can allow criminals to operate under the surfaces, circumventing KYC, AML, and CFT regulations and putting you in the firing line for hefty fines as a result.

3/ Weak Processes

As with any major security protocol, having a streamlined and clearly defined process for your operations is essential. Without clear objectives and checkpoints, and by relying on manual audits instead of vetted software (more on that below), your team is set to run into inevitable drawbacks that can cost you heavily.

4/ Relying on Manual Evaluation

Traditional KYC practices are tedious, relying on the manual collection and processing of information. While there are elements of today’s KYC, AML, and CDD that can be handled by individuals, the realities of human error and the sheer scale of requirements are far too significant to ignore. Fact fatigue from reviewing file after file, inconsistent evaluations, and a lack of overall communication between different teams can lead to confusion and missed exceptions that costs more time and money on top of exposing your company to higher risks. Streamlining your KYC process by implementing vetted software is one of the best ways to make your information collection and review more efficient, more reliable, and more time effective in the process.

Learn how iComply makes KYC compliance easy here.

5/ KYC is a Just a Checkmark

If you’re viewing KYC and CDD purely as a to-do list instead of a valuable asset that gives your company the tools to succeed, you’re setting yourself up for some dangerous lessons. In today’s rapidly evolving market, it’s simply not enough to prioritize KYC purely for quarterly objectives or to view best practices as a “regulatory burden.” KYC, AML, CFT, and other anti-fraud legislations are in place to protect businesses, prevent the exploitation of vulnerable parties, and safeguard against numerous other pitfalls. Failure to comply with jurisdictional standards not only results in major fines but also creates unnecessary targets for criminals and shines a bad light on your organization.

Make KYC Easy with iComplyKYC

As one of the most versatile and full-scale solutions available on the market, iComply is proud to offer our clients access to a versatile suite of modular KYC and CDD software designed with superior data quality, compliance, and efficiency. Our platform can be set up in minutes and configured to match workflows with the unique regulations of your jurisdiction, meaning minimal downtime and seamless integration.

LEARN MORE NOW

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Is your AML compliance too expensive, time-consuming, or ineffective?

iComply enables financial services providers to reduce costs, risk, and complexity and improve staff capacity, effectiveness, and customer experience.

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Vaidyanathan Chandrashekhar

Vaidyanathan Chandrashekhar

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“Chandy,” is a technology and risk expert with executive experience at Boston Consulting Group, Citi, and PwC. With over two decades in financial services, digital transformation, and enterprise risk, he advises iComply on scalable compliance infrastructure for global markets.
Thomas Linder

Thomas Linder

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Thomas is a global tax and compliance expert with deep specialization in digital assets, blockchain, and tokenization. As a partner at MME Legal | Tax | Compliance, he advises iComply on regulatory strategy, cross-border compliance, and digital finance innovation.
Thomas Hardjono

Thomas Hardjono

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Thomas is a renowned identity and cybersecurity expert, serving as CTO of Connection Science at MIT. With deep expertise in decentralized identity, zero trust, and secure data exchange, he advises iComply on cutting-edge technology and privacy-first compliance architecture.
Rodney Dobson

Rodney Dobson

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Rodney is the former President of ADP Canada and international executive with over two decades of leadership in global HR and enterprise technology. He advises iComply with deep expertise in international service delivery, M&A, and scaling high-growth operations across regulated markets.
Praveen Mandal

Praveen Mandal

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Paul Childerhose

Paul Childerhose

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Paul is a Canadian RegTech leader and founder of Maple Peak Group, with extensive experience in financial services compliance, AML, and digital transformation. He advises iComply on regulatory alignment, operational strategy, and scaling compliance programs in complex markets.
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John Engle

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John is a seasoned business executive with senior leadership experience at CIBC, UBS, and Accenture. With deep expertise in investment banking, private equity, and digital transformation, he advises iComply on strategic growth, partnerships, and global market expansion.
Jeff Bandman

Jeff Bandman

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Jeff is a former CFTC official and globally recognized expert in financial regulation, fintech, and digital assets. As founder of Bandman Advisors, he brings deep insight into regulatory policy, market infrastructure, and innovation to guide iComply’s global compliance strategy.
Greg Pearlman

Greg Pearlman

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Greg is a seasoned investment banker with over 35 years of experience, including leadership roles at BMO Capital Markets, Morgan Stanley, and Citigroup. Greg brings deep expertise in financial strategy and growth to support iComply's expansion in the RegTech sector.
Deven Sharma

Deven Sharma

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Deven is the former President of S&P and a globally respected authority in risk, data, and capital markets. With decades of leadership across financial services and tech, he advises iComply on strategic growth, governance, and the future of trusted data in AML compliance.