Meet Eric—a compliance manager at a Nasdaq-listed fintech managing billions of dollars in transactions annually. With growth came complexity, and Eric’s compliance operations were tangled in a web of third-party tools.

For every KYC, KYB, and AML task, there was a separate vendor:

1. KYC identity verification platform.
2. KYB corporate document collection.
3. Sanctions and PEP screening.
4. Adverse media monitoring.
5. Passport and ID authentication.
6. Biometric identity access management.
7. An audit trail and reporting system.
8. API integrations to stitch it all together.
9. Secure document collection for corporate accounts.

The result? Nine disconnected silos, growing costs, and a frustrated team. Manual case management and their homegrown transaction monitoring system only added to the inefficiencies. Eric knew they needed a change—and fast.

The Challenge: A Disjointed Compliance Stack

Every customer onboarding journey felt like running a relay race between platforms. Each handoff slowed down processes, increased the risk of errors, and frustrated internal teams. Regulatory audits became chaotic as reports had to be cobbled together from multiple systems.

Eric’s team spent more time navigating software than assessing actual compliance risks. Meanwhile, costs ballooned as vendor licenses stacked up.

The Solution: iComply’s End-to-End Platform

Eric found iComply—a modular, all-in-one platform for KYC, KYB, and AML that integrated seamlessly with their existing systems. With iComply, Eric’s team consolidated nine compliance vendors into just three core systems:

1. iComply’s Platform for KYC, KYB, AML, and case management.
2. Their in-house transaction monitoring system.
3. A CRM for client relationship management.

Everything else? Eliminated.

How iComply Transformed Compliance Operations

1. Simplified Vendor Management: No more juggling multiple contracts, dashboards, or integration issues. All compliance workflows—from ID verification to adverse media screening—were handled in one place.
2. Cost Savings: Consolidating vendors significantly reduced licensing fees, integration costs, and maintenance overhead.
3. Faster Onboarding: Automated document authentication, PEP and sanctions screening, and real-time biometric checks cut onboarding time from days to minutes.
4. Seamless Reporting: iComply’s robust reporting tools generated audit-ready summaries in seconds, making regulatory reviews stress-free.
5. Future-Proof Compliance: Regular updates ensured Eric’s team stayed ahead of changing regulations without needing to reconfigure or rebuild their workflows.

The Result: Compliance at Scale

With iComply, Eric’s fintech could confidently scale compliance alongside its growing business—managing billions in annual transactions without missing a beat. The reduced complexity meant his team could focus on risk management, not system management.

Eric went from putting out fires to driving a proactive compliance strategy, saving his company time and money while improving efficiency and security.

Ready to streamline your compliance stack? iComply helps fintechs consolidate vendors, cut costs, and enhance compliance. Let’s simplify your workflows and build trust together.

Sarah, the operations lead at a national insurance company, knew their onboarding process was holding them back. While their coverage options were competitive, signing up new clients felt slow and outdated. Customers were frustrated by repeated document requests and long wait times. Some even gave up before their policies were activated.

Sarah needed a solution that was fast, secure, and customer-friendly—and that’s when she discovered iComply.

A Seamless KYC Experience

Before iComply, clients had to email sensitive documents and wait for manual identity checks. Onboarding often stretched into days or weeks as Sarah’s team struggled to verify IDs, cross-check watchlists, and track missing forms.

With iComply, everything changed. Clients uploaded documents through a secure, branded portal, and iComply’s automated KYC system verified identities in real time. Sanctions screening, biometric checks, and document authentication were all completed instantly—no more back-and-forth emails or manual follow-ups.

Faster Onboarding, Happier Clients

Onboarding times dropped by over 50%, and customer satisfaction scores improved by 25% within months. Clients appreciated the fast, seamless process, and Sarah’s team had more time to focus on customer relationships instead of manual compliance tasks.

Audits became easier too—every verification step was logged automatically, and reports were generated with a single click, making regulatory reviews stress-free.

Turning Compliance into a Strength

By adopting iComply, Sarah’s team turned a cumbersome process into a streamlined customer experience. Clients felt valued, secure, and reassured from day one.

If your onboarding process feels like a roadblock, iComply can help you turn it into a competitive advantage. Let’s make compliance simple, secure, and client-friendly.