Boosting Compliance Efficiency: How One Broker Dealer Achieved 90% Improvement

by Jan 7, 2025

Lisa, head of operations at a U.S. broker dealer, was facing a familiar problem. Her compliance team was overwhelmed—bogged down by manual processes, juggling multiple tools, and struggling to keep up with regulatory changes. Each new client onboarding felt like navigating a maze of forms, document checks, and approvals. Mistakes were inevitable, audits were stressful, and the process was slowing business growth.

She knew they needed a better way—something seamless, secure, and built for scale. That’s when Lisa discovered iComply.

Simplifying a Complex Process

Before iComply, compliance felt like a relay race between disconnected systems. KYC data was entered manually. Corporate verification involved sifting through external databases. Sanctions and PEP screenings were handled by separate vendors, and pulling together audit reports took days. Every small change in regulation meant updating multiple workflows across different tools.

By implementing iComply, Lisa’s team consolidated everything into one platform. Individual and corporate verification happened automatically, flagged risks appeared in real time, and clients could upload documents securely through a single portal. Instead of stitching data together from different systems, Lisa’s team had a clear, unified view of every compliance case.

From Days to Minutes

The impact was immediate. Onboarding times that used to take days now took minutes. Automated checks reduced the chance of errors, and generating audit reports became as simple as clicking a button. Instead of reacting to regulatory changes, Lisa’s team was prepared—iComply’s regular updates kept them compliant without the need for constant rework.

By the end of the quarter, they had improved their efficiency by 90%. Lisa’s team wasn’t just keeping up—they were ahead of the curve.

Turning Compliance into a Strength

With iComply, Lisa transformed compliance from a burden into a competitive advantage. Her team saved time, reduced costs, and focused on what mattered most—building strong client relationships.

If you’re tired of complex compliance workflows slowing you down, iComply can help. Let’s simplify your KYC, KYB, and AML processes and give your team the tools they need to thrive.