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Biometric authentication is an essential part of the security process in a financial system that is required to confirm that a customer’s identity is a match with the ID documents provided.

In legacy business operations, biometric authentication is performed in a face-to-face environment, i.e. when a customer at a bank’s branch is asked to provide their ID, which is then visually matched to their face by an employee, and copied to be included in the file.

In 2020, the global COVID-19 pandemic disrupted this traditional identity verification process, pushing financial services, law firms, and multiple other industries to serve their clients digitally. However, deep fakes and internet fraud make it nearly impossible to verify a customer’s identity in a standard video call. 

To be able to digitally confirm that the client behind the screen is the same person as on the ID document, financial service providers are required to use biometric compliance tools.

 

Biometric Authentication with iComply

To enable biometric authentication in a fully digital environment, iComply uses Live Face Matching – an AI-powered technology that matches a client’s face to their ID in real-time.

During onboarding, the client is asked to upload their ID document into a secure KYC Portal and prompted to demonstrate a series of facial expressions to detect emotion (happy, sad, angry) and motion. The AI, blockchain-based software detects the facial features of customers in real-time, confirming that the user at the device is the same person in the KYC profile on file.

This helps financial service providers and similar firms be certain of who they are dealing with in remote transactions, eliminating the risk of deep fakes and internet fraud.

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Vaidyanathan Chandrashekhar

Vaidyanathan Chandrashekhar

Advisors

“Chandy,” is a technology and risk expert with executive experience at Boston Consulting Group, Citi, and PwC. With over two decades in financial services, digital transformation, and enterprise risk, he advises iComply on scalable compliance infrastructure for global markets.
Thomas Linder

Thomas Linder

Advisors

Thomas is a global tax and compliance expert with deep specialization in digital assets, blockchain, and tokenization. As a partner at MME Legal | Tax | Compliance, he advises iComply on regulatory strategy, cross-border compliance, and digital finance innovation.
Thomas Hardjono

Thomas Hardjono

Advisors

Thomas is a renowned identity and cybersecurity expert, serving as CTO of Connection Science at MIT. With deep expertise in decentralized identity, zero trust, and secure data exchange, he advises iComply on cutting-edge technology and privacy-first compliance architecture.
Rodney Dobson

Rodney Dobson

Advisors

Rodney is the former President of ADP Canada and international executive with over two decades of leadership in global HR and enterprise technology. He advises iComply with deep expertise in international service delivery, M&A, and scaling high-growth operations across regulated markets.
Praveen Mandal

Praveen Mandal

Advisors

Praveen is a serial entrepreneur and technology innovator, known for leadership roles at Lucent Bell Labs, ChargePoint, and the Stanford Linear Accelerator. He advises iComply on advanced computing, scalable infrastructure, and the intersection of AI, energy, and compliance tech.
Paul Childerhose

Paul Childerhose

Advisors

Paul is a Canadian RegTech leader and founder of Maple Peak Group, with extensive experience in financial services compliance, AML, and digital transformation. He advises iComply on regulatory alignment, operational strategy, and scaling compliance programs in complex markets.
John Engle

John Engle

Advisors

John is a seasoned business executive with senior leadership experience at CIBC, UBS, and Accenture. With deep expertise in investment banking, private equity, and digital transformation, he advises iComply on strategic growth, partnerships, and global market expansion.
Jeff Bandman

Jeff Bandman

Advisors

Jeff is a former CFTC official and globally recognized expert in financial regulation, fintech, and digital assets. As founder of Bandman Advisors, he brings deep insight into regulatory policy, market infrastructure, and innovation to guide iComply’s global compliance strategy.
Greg Pearlman

Greg Pearlman

Advisors

Greg is a seasoned investment banker with over 35 years of experience, including leadership roles at BMO Capital Markets, Morgan Stanley, and Citigroup. Greg brings deep expertise in financial strategy and growth to support iComply's expansion in the RegTech sector.
Deven Sharma

Deven Sharma

Advisors

Deven is the former President of S&P and a globally respected authority in risk, data, and capital markets. With decades of leadership across financial services and tech, he advises iComply on strategic growth, governance, and the future of trusted data in AML compliance.