Common Challenges Facing KYC Protocols

by Sep 27, 2022

Common Challenges Facing KYC Protocols

Sep 27, 2022 | Blog, KYC - Know Your Customer

Do you have the right processes and protocols in place to protect against fraud, money laundering, and the many other risks that come with operating in today’s market? Know Your Customer and Customer Due Diligence, otherwise known as KYC and CDD, play a major role in protecting businesses and institutions—as well as their customers—from fraud, money laundering, and other criminal activities, as well as ensuring compliance with the many existing global regulations.

Identity verification and risk assessment are some of the best safeguards we have when it comes to stopping criminals from exploiting or misappropriating vulnerable networks, and with the help of a vetted software platform like iComplyKYC, you can move forward with confidence when establishing client relationships and protecting your assets.

Below, we’ll explore some of the common challenges facing modern KYC software, as well as the benefits of partnering with iComply.

False Positives

One of the most difficult parts of identity verification is perfecting the process and avoiding the hassle associated with false positives. While no program or protocol operates with 100% accuracy (as of yet), there’s no denying that false positives are incredibly inconvenient and costly to deal with for regulated firms. When an unsuspecting, genuine customer is falsely flagged as a risk—triggering EDD protocols due to an errant association with someone of the same name—it can cost significant time and money to properly investigate in order to stay compliant with jurisdictional mandates. Depending on your client base and what areas you serve, your organization could face the potential of numerous false positives routinely, each of which demands its own due diligence to resolve accordingly.

How do you circumvent such hassles? At present, there is no one method or program that offers a flawless performance, but implementing automated processes and partnering with a trusted KYC provider like iComply makes it easier to integrate routines that drastically reduce the time spent in review and save revenue in the process.

Find the Right Data

As any security analyst or risk assessor will tell you, not all data is created equal. In order to fully comply with global KYC and CDD regulations, your identity verification protocols need to pull the right kind of data from vetted sources. Whether you’re looking to run a basic background check on a customer applying to open a new banking account with your institution or needing to assess the risk of partnering with a Politically Exposed Person (PEP), you need to be sure the information you’ve gathered is as accurate and dependable as possible. Failure to do so can result in costly fines and drastically hinder your operations.

Did you know? iComplyKYC pulls from proven data sources and operates using edge computing to protect user privacy by conducting analyses right from the source device.

Missing Alerts

Incomplete data and/or poor processes can lead to missed alerts that leave your company and your clients open to unnecessary risks. When KYC is rushed or left to manual review, fact fatigue and minimal resources often lead to costly oversights that can have dangerous results for all parties involved. Your KYC and CDD protocols need to be able to keep up with demand without ever compromising the value and integrity of the data you gather.

Lackluster Reporting/Record Keeping

The ethos behind identity verification asserts that knowledge is power and retaining what we learn is essential for continued risk assessment and mitigation. Many KYC platforms and programs fall short where reporting is concerned, some in part due to poor practices and others to missing resources. iComplyKYC makes it easy to archive and access vital information when it matters most, with minimal delays or headaches in the process.

Rough Integration, No Future Development

KYC and digital security are constantly evolving realms, and in order to stay as safe and compliant as possible, your practices should be able to evolve fluidly with changing legislation. In addition, if businesses find themselves using multiple platforms and different software applications to try and achieve verification protocols, the results are typically just as disjointed as the KYC program is. Choosing a platform like iComplyKYC designed to seamlessly integrate with existing protocols helps to reduce errors and keep operations flowing smoothly while also ensuring you’re always on the right side of the latest standards.

We’ve Got Your KYC Bases Covered

Designed with the highest data quality and security levels in mind, iComplyKYC is proud to offer a world-leading solution when it comes to navigating KYC and CDD compliance. As one of the first providers on the market to offer a truly immersive, end-to-end experience for financial crime compliance, our robust suite of modular tools can be set up in minutes and configured to match workflows with the unique regulations of your jurisdiction, meaning that downtime is minimal and integration is as seamless as possible.

Learn how we do it by talking to our team today and booking a demo.

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Is your AML compliance too expensive, time-consuming, or ineffective?

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Vaidyanathan Chandrashekhar

Vaidyanathan Chandrashekhar

Advisors

“Chandy,” is a technology and risk expert with executive experience at Boston Consulting Group, Citi, and PwC. With over two decades in financial services, digital transformation, and enterprise risk, he advises iComply on scalable compliance infrastructure for global markets.
Thomas Linder

Thomas Linder

Advisors

Thomas is a global tax and compliance expert with deep specialization in digital assets, blockchain, and tokenization. As a partner at MME Legal | Tax | Compliance, he advises iComply on regulatory strategy, cross-border compliance, and digital finance innovation.
Thomas Hardjono

Thomas Hardjono

Advisors

Thomas is a renowned identity and cybersecurity expert, serving as CTO of Connection Science at MIT. With deep expertise in decentralized identity, zero trust, and secure data exchange, he advises iComply on cutting-edge technology and privacy-first compliance architecture.
Rodney Dobson

Rodney Dobson

Advisors

Rodney is the former President of ADP Canada and international executive with over two decades of leadership in global HR and enterprise technology. He advises iComply with deep expertise in international service delivery, M&A, and scaling high-growth operations across regulated markets.
Praveen Mandal

Praveen Mandal

Advisors

Praveen is a serial entrepreneur and technology innovator, known for leadership roles at Lucent Bell Labs, ChargePoint, and the Stanford Linear Accelerator. He advises iComply on advanced computing, scalable infrastructure, and the intersection of AI, energy, and compliance tech.
Paul Childerhose

Paul Childerhose

Advisors

Paul is a Canadian RegTech leader and founder of Maple Peak Group, with extensive experience in financial services compliance, AML, and digital transformation. He advises iComply on regulatory alignment, operational strategy, and scaling compliance programs in complex markets.
John Engle

John Engle

Advisors

John is a seasoned business executive with senior leadership experience at CIBC, UBS, and Accenture. With deep expertise in investment banking, private equity, and digital transformation, he advises iComply on strategic growth, partnerships, and global market expansion.
Jeff Bandman

Jeff Bandman

Advisors

Jeff is a former CFTC official and globally recognized expert in financial regulation, fintech, and digital assets. As founder of Bandman Advisors, he brings deep insight into regulatory policy, market infrastructure, and innovation to guide iComply’s global compliance strategy.
Greg Pearlman

Greg Pearlman

Advisors

Greg is a seasoned investment banker with over 35 years of experience, including leadership roles at BMO Capital Markets, Morgan Stanley, and Citigroup. Greg brings deep expertise in financial strategy and growth to support iComply's expansion in the RegTech sector.
Deven Sharma

Deven Sharma

Advisors

Deven is the former President of S&P and a globally respected authority in risk, data, and capital markets. With decades of leadership across financial services and tech, he advises iComply on strategic growth, governance, and the future of trusted data in AML compliance.